AHP Indie Stylist

Volume 4, Issue 1

Issue link: https://www.ahpindiestylist.com/i/1498691

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Page 93 of 100

N ot a m e m b e r ? J o i n at a s so c iate d h a i rp rofe s sio n a ls .c o m 91 It's inevitable that you will have an "off" day—a day when something slips your mind and you skip a necessary step, or you get too busy to properly clean up after a service. Associated Hair Professionals is here to help in case something happens—whether it's a slip and fall, color on a client's shirt collar, or even a nick from clippers. For one stylist, it was a typical busy day in the salon. A man came in to get a haircut before the holidays, as many people do. The newer stylist was open to take walk-ins and was available for the client. After the consultation, it was decided the client was going to get a No. 2 on the sides and back, blended into finger length on the top. The gentleman also requested that he have a squared neckline. To finish the service, the stylist shaved and cleaned up the client's neck with her trimmers. As she shaved his neck, she noticed his skin turning red. She didn't think anything of it, finished the service, and they both went on with their day. About an hour after the client left, he called the salon complaining of red, irritated skin. He complained about how terrible his stylist was and questioned how she could have deliberately hurt him. The salon asked for pictures of his neck, and when he sent them, the salon clearly saw the scratches, red marks, and raised skin. After a lot of discussion, it turned out the stylist's trimmers were dull; she cleaned them after every service but never learned how to properly take care of them or maintain them with oil. This incident is one that happens more than we'd like to admit. It wasn't neglect but rather a lack of education on how to properly care for tools. The client sought professional medical advice and recovered. The stylist was properly taught how to care for her tools and ensured it didn't happen again. This incident is also an example of how AHP's benefits—including liability insurance—can make such a huge difference in your practice. inside look ahp We Have You Covered Get help at any step (or misstep) of your journey cottonbro/pexels

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