20 indie stylist Volume 4 Issue 2
THE CONSULT
Overprocessed hair can be a
nightmare, especially when
a client comes in wanting a
chemical service. I once had
a client who wanted caramel
highlights. Her hair felt very
dry, and I had a gut feeling
some treatment or product
was in her hair. I asked her
repeatedly if there was, but
she assured me she had
never colored or treated her
hair. Being a new stylist at
the time, I proceeded with
the service without a test
strand, and to my surprise,
I found she had previously
used henna on her hair. This
henna contained metallic salts
that, when mixed with the
highlight chemicals, resulted
in an exothermic reaction that
caused the foils to quickly
swell, smoke, and burn the
client's hair, and the foils
dropped straight from
her head.
Overprocessed
Hair
How and when to proceed or
refuse the service
by Liz Kline
