N ot a m e m b e r ? J o i n at a s so c iate d h a i rp rofe s sio n a ls .c o m 15
Despite the convenience and
affordability, technology cannot
replace the quality and depth
of more direct interactions with
other beauty professionals.
Salon owners tolerate behaviors that
would be cause for dismissal under normal
employment situations, but nothing is
done in salons unless the terms of a rental
agreement are violated. Even among
independents, no one is so important
that others should endure disruptive and
destructive behavior—especially when
those behaviors describe the salon owner.
At that point, it's past time to move on.
Blaming a lack of communication for
discord among salon owners and renters
makes sense, but a more substantive problem
is the lack of structure; specifically, clearly
defined roles and expectations. Salon
owners may lack specific training for salon
ownership and/or management. Many
rely on past experience to guide decisions,
and for better or worse, their personalities
influence their management style.
Without training or aptitude for business,
how can beauty pros have confidence
that they will be successful salon owners?
To answer this question, let's go back
to beauty school. In the excitement of
entering a new profession, many envision
themselves capable of making decisions,
controlling their work environment,
building a clientele, and doing what they
love, all while supporting themselves.
